Welcome to MailPak / Lakewood Courier ! By using our website and services, you agree to comply with these Terms of Service. Please read them carefully.

1. Use of Services

MailPak / Lakewood Courier provides route-based pickups and same-day delivery services. Our services are intended for personal and business use in accordance with these terms.

You agree to:

• Provide accurate and complete information when creating an account or placing an order.

• Use our services only for lawful purposes.

• Not attempt to disrupt or interfere with our services.

2. Account Responsibilities

If you create an account with MailPak / Lakewood Courier, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you suspect any unauthorized access to your account.

3. Payments and Refunds

• Payments for our services must be made at the time of order placement unless otherwise agreed.

• Refunds, if applicable, will be issued in accordance with our refund policy, which can be found on our website.

4. Delivery Policies

MailPak / Lakewood Courierstrives to provide reliable and timely delivery services. However, delivery times are estimates and may be affected by unforeseen circumstances. MailPak / Lakewood Courier is not liable for delays beyond our control.

5. SMS Communications and Opt-Out

By providing your mobile number, you consent to receive SMS messages from us regarding our services and other relevant information.

• Opt-Out: You can opt out at any time by replying "STOP" to a message sent to you. After you send the SMS message "STOP," we will send you a confirmation SMS to acknowledge that you have been unsubscribed. You will no longer receive SMS messages from us, except for service-related communications necessary for the administration and use of your account or responses to service requests.

• Rejoining: To rejoin, simply sign up again or send "START," and we will resume sending SMS messages to you.

• Assistance: If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us at info@mailpak.com or 732-956-3958.

• Carriers and Messaging: Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.

6. Privacy and Confidentiality

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Limitation of Liability

MMailPak / Lakewood Courier is not liable for:

• Losses resulting from delays or disruptions in service due to circumstances beyond our control.

• Indirect, incidental, or consequential damages arising from the use of our services.

8. Changes to Terms of Service

MailPak / Lakewood Courier reserves the right to modify these Terms of Service at any time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised terms.

9. Governing Law

These terms are governed by the laws of the State of New Jersey. Any disputes arising from these terms shall be resolved in the courts of New Jersey.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

MailPak / Lakewood Courier
Phone: 732-956-3958
Email: info@mailpak.com
Website: www.mailpak.com

Effective Date: November 24, 2024