At MailPak/ Lakewood Courier, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in connection with our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information Collection and Use

We collect personal information to provide you with the best possible experience. The types of information we may collect include:

• Personal Information: Such as your name, email address, phone number, and mailing address.

• Account Information: Details you provide when creating an account with us.

• Service Interaction Information: Data related to your use of our services, including delivery details and preferences.

Your information is used solely for the purposes of:

• Delivering and managing our services.

• Communicating with you regarding your account or service inquiries.

• Improving and optimizing our offerings.

2. Mobile Information and Text Messaging

MailPak/ Lakewood Courier may use your mobile phone number to communicate with you about your deliveries or other service-related matters.

• No Marketing/Promotional Sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

• Opt-In and Consent Data: Text messaging originator opt-in data and consent will not be shared with any third parties.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: Trusted partners who assist us in operating our business, such as delivery services and payment processors.

• Legal Compliance: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third-party service providers are contractually obligated to protect your data and use it solely for the purposes of providing services to MailPak/ Lakewood Courier.

4. Opting Out of Marketing and Promotional Communications

We respect your preferences and provide easy ways for you to control your communications from us:

• You can unsubscribe at any time by replying “STOP” or “UNSUBSCRIBE” to any SMS messages we send.

• Alternatively, you may contact us using the contact form on our website to opt out of marketing and promotional communications.

Please note that even if you opt out, we may still send you non-marketing communications, such as service-related messages necessary for the administration and use of your account or responses to your service requests.

5. Security of Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us directly.

• Request details about the information we hold about you.

7. Changes to This Privacy Policy

MailPak/ Lakewood Courier reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our services after changes are made signifies your acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

MailPak/ Lakewood Courier Phone: 732-956-3958
Email: info@mailpak.com
Website: www.mailpak.com

Effective Date: November 24, 2024